FAQ

The kennel is not open to the public on major holidays, but your pets will still be receiving normal care and attention. View our holiday schedule.

The following vaccinations verified by your veterinarian are mandatory and must be current within a year. Please bring proof of vaccinations with you.

  • Dogs: Rabies, DHLPP & Bordetella (intra-nasal preferred), Canine Influenza
  • Cats: Rabies, FVRCP (3 in 1 distemper)
  • Puppies & Kittens: Must show minimum of 2 DHLPP & FVRCP combos

All pets should be free of fleas and ticks. Pets showing signs of fleas and/or ticks will be bathed and treated at owner's expense.

Yes. Our prices include the administration of medications given during normal business hours. Check with our staff about any extra charges for medications that need to be given after hours.
Yes. If you bring your own food, it should be packaged in individual baggies, one baggie per meal.

Dogs: Fromm© All Natural Pet Foods

With your pet's health in mind, we proudly feed Fromm.

Benefits:

  • Fromm does NOT contain certain pet food ingredients such as corn and corn oil, wheat, soy, grain fractions, or fillers and is naturally preserved!
  • Each formula uses muscle meat as its primary protein source. Every recipe contains higher levels of fresh chicken and chicken meal than ever before.
  • Fromm Family Classics are still based on the "four-grain-principle" and use 17 different ingredients. This concentrated, balanced blend of foods results in easier digestion, fewer allergic reactions, and increased energy for your dog.

Learn more about Fromm©

Cats: Fromm© Four-Star Dry Cat Food

A four-star dining experience for your cat. 

Prepared with fresh ingredients delivered daily to our family facility, our Four-Star dry recipes for cats offer the highest inclusion levels of meat, fish, fresh fruit, and fresh vegetables.

Learn more about Fromm©

We accept payment via Visa, MasterCard, and Discover.
A vet warranty is included in our pricing ($1/day). In case of illness or injury, your veterinarian will be contacted. We will advise you of any recommended veterinarian care. You are responsible for any veterinary fees that are due from pre-existing illnesses. Anything that happens while in our care that is not pre-existing will be covered by the vet warranty, up to $500.
Monday - Friday: 7am to 6pm
Saturday: 8am to 12pm
Sunday: 4pm to 5pm by appointment (pick up or drop off)

Have a question you don't see here? Be sure to contact us regarding our dog boarding, daycare, or grooming services in Cookeville, TN, and surrounding areas.

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